|
FAQ
Why should I as a funeral home owner or director offer memorial videos?
Are the videos true DVDs or just PowerPoint type presentations?
How much work is involved for owners and directors to use this service?
What about custom labels, and DVD cases?
Do I need to be a computer expert to use the "Tribute Creator" software?
Can you correct photos that are old, scratched, faded and or off color?
Do you offer support? What are your business hours?
How much are re-orders and can I get the video on VHS?
Can I be guaranteed the finished video will arrive as stated?
Is our funeral home name or logo used in the video?
How do funeral homes tastefully display these presentations?
How will I be billed for the videos?
Why should I as a funeral home owner or director offer tribute videos?
The funeral industry is increasingly becoming more competitive and owners and directors alike are always looking for new ways to increase the family's satisfaction, increase profits, and the number of funerals awarded per year, while keeping a wholesome and caring image. This can be done through in your face advertising which is expensive and not usually all that effective, or by simply allowing your families to provide you with the best form of advertisement available, word of mouth and family loyalty. Our tribute videos will emotionally attach your funeral home to new families that attend funerals at your location, and bring in new business that otherwise would be awarded to other homes. Keeping families satisfied is as important as attracting new potential customers; loyalties run deep, and as you already know many families will return to a trusted funeral home each time a loved one passes, from generation to generation.
back to top
Are the videos true DVDs or just PowerPoint type presentations?
At NationalTributes.com we are committed to creating digital DVD works of art that will be cherished for a lifetime. Our artists know how to emotionally grip your audience and provide them with the highest quality DVD productions available within hours. No cheesy slideshows here. Good videos are worth their weight in gold and our free trial video creation offer is a risk free way to see our true potential as well as yours.
back to top
How much work is involved for owners and directors to use this service?
NationalTributes.com "Tribute Creator 3.0" offers a complete turnkey solution to your most common video creation time killers. In the past creating videos required funeral homes to rely on local services that were of questionable quality, not always reliable and often did not offer pick up and delivery, forcing funeral homes to drive to their location or mail priceless photos, risking losing them all together. Doing business this way eats into your already busy schedule. NationalTributes.com has custom software that is installed on a
your computer at your location, chances are you already own a scanner, DVD
burner and a printer so no additional equipment is necessary. Our software is a fast effective way for directors to enter the deceased person's information, attach an obituary,
personalize using our themes feature, batch scan
the photos then after finishing the process on our
user friendly software, it automatically uploads information and photos to our
offices and is immediately processed and turned into a work of digital art. The
best part of all is we provide you with a DVD file and a printable artwork file
for you to burn and print in house. This gives you the ability to sell the videos at your named price, and pay no royalty fees to us. The money goes in
your pocket with our service.
What about custom labels, and DVD cases?
As stated before you do the burning in house, by
using the "Tribute Creator" software we provide you free of charge. We strongly dislike low quality tributes and feel your families deserve only the absolute best quality video right down to the disc. For this reason we do not print out cheap stick on labels that bleed, fade and peel off in a month's time.
We recommend that all our creations are burned on top quality DVD media that is custom silk-screened with our holographic in memory theme.
Our DVDs reflects your funeral homes custom logo and we design, silk-screen and
retail the DVDs, cases and other related items. The cases are a high quality white DVD clamshell cases with vinyl outer protection, that allow
the customized jacket
we design and send to you to be inserted to case to reflect a custom name as well as a picture.
back to top
Do I need to be a computer expert to use the tribute creator software?
You will be amazed at how
fast and simple our custom software is to use. It has been specially designed
and tested to be easy enough for first time users to complete the process in
minutes. This reliable and easy to use software is available instantly by
registering now and logging into our site to access the downloads area. . You will be able to capture images at the funeral home, and make a smooth electronic transmission to our artists who will create a fully customized video production and
upload it ready to burn for you within hours in your funeral home.
back to top
Can you correct photos that are old, scratched, faded and or off color?
Yes. photo enhancements are all part of the creation process and is included to make the finished video the highest quality available.
back to top
Do you offer support? What are your business hours?
Yes. We always are here around the clock to provide logistical help. We can even offer remote access troubleshooting or just give personal guided demo using a special website you log into then grant permission allowing our technitions to control your computers keyboard and mouse remotely. We also offer a toll free hotline that will allow you to connect to our staff at all hours, even on holidays. An expert is always a phone call away.
back to top
How much are re-orders and can I get the video on VHS?
NationalTributes.com grants its customers the permission to create and sell reorders without expensive royalty kickbacks. You are able to quickly and easily create multiple DVD videos
using our software. You set your prices and the money you make off the reorders is yours to keep. VHS tapes can be special ordered for 25.00 per copy and will be shipped to your customers the same day you provide us with their mailing address. We even pay the shipping!
back to top
Can I be guaranteed the finished video will arrive as stated?
You can rest assured that your tribute video is going to be there on time. We stand behind our guarantee, it's on time or it's free.
back to top
Is our funeral home name or logo used in the video?
All funeral homes are provided a custom introduction that briefly plays between each loop of a tribute video. Our artist will creatively design this video intro using a logo or theme taken from company letterhead or a business card. See our Demos and Samples page for a streaming video example of our tributes as well as a custom funeral home introduction.
back to top
How do funeral homes tastefully display these presentations?
Generally a television is arranged on a table tastefully with the flowers (a small LCD flat screen works best) or a larger screen can be used as well. Many funeral homes are using plasma or LCD televisions that are thin and light enough to be wall mounted and video is transmitted from the DVD player in your office to the screens using standard CAT-5 networking cable, giving you true digital picture and sound. We offer extremely discounted screens and equipment sales to our customers, and can provide custom installation to many areas of the USA . We carry all major brands of new plasma and LCD televisions at prices well below the retail giants. All our screens come a with full manufactures warranty. Call us first when screen shopping, we will even offer you assistance with equipment, installation and wiring instructions if you purchase the screens elsewhere.
back to top
How will I be billed for the videos?
We offer flexible payment schedules to fit the needs and wants of each individual funeral home. Some owners wish to pay as they go, while others prefer to just receive a weekly or a monthly statement eliminating the need to write multiple checks. Our billing is also fully detailed and easy to read, no confusion
with your billing with us. We offer credit card prepay discounts.
back to top
Call or email us today with all your additional questions, we will be happy to answer them.
| 
